How long does the baseline take?

Around 10–15 minutes. You’ll get a score per category plus a digital snapshot with the top 3 actions for your clinic.

We already use a PMS/EHR - will this still help?

Yes. The Digital Index focuses on your end-to-end workflow booking, reminders, intake, comms, security and analytics so you can uncover gaps and quick wins even with an existing system.

Does this handle clinical compliance?

We don’t replace your clinical system or policies. We highlight practical controls MFA, audit, backups, access hygiene that support your obligations and reduce risk.

Both. Guidance adapts to clinics running private lists, NHS contracts, or mixed models.

Can the team access results?

Yes. On Premium you can invite unlimited team members, view trends and export snapshots.

Fewer no-shows. Better patient flow. Know your digital score.

For GP practices, dental, physio, optometry and private clinics. Take a short survey and get a free digital snapshot showing where you stand and the quickest actions to improve bookings, intake, consent, communication and data protection.

Get your free snapshot How it works

• No credit card required
• 10–15 minutes
• Benchmarked vs UK SMEs
• Clear next actions

Healthcare & clinics digital snapshot with actions for booking, reminders and consent

Fewer DNAs/no-shows

Online booking with confirmations and timed reminders to reduce missed appointments.

Faster intake & consent

Digital medical history, consent and screening forms completed before arrival.

Smooth patient communication

SMS/email for directions, pre-op instructions and after-care templated and consistent.

Clinical notes that flow

Templates, attachments and photo capture linked to the appointment and patient record.

Compliance confidence

Simple controls for access, audit, MFA and backups to support data protection obligations.

Local search visibility

Keep Google Business Profile accurate; collect reviews to grow self-pay demand.

What you’ll improve first

Your snapshot prioritises actions that reduce DNAs and admin while improving patient experience:

Online booking + reminders

Enable web booking with calendar rules, confirmations and multi-stage reminders (e.g., 48h + 4h).

Digital intake & consent

Send forms automatically on booking; store signed PDFs/images in the record.

Message templates

Standardise SMS/email for directions, prep, after-care and review requests reduce admin time.

Clinical templates

Use note templates and checklists for common treatments; attach photos securely.

Data protection basics

MFA on email/PMS, role-based access, device encryption and automated backups.

GBP & reviews

Maintain services, hours and categories; prompt satisfied patients for reviews ethically.

See features and benchmarks for details.

“Moving intake and consent online cut our waiting room admin, and reminders reduced DNAs within a month.”

Practice manager, multi-disciplinary clinic (12 staff)

FAQs

How long does the baseline take?: Around 10–15 minutes. You’ll get a score per category plus a digital snapshot with the top 3 actions for your clinic.
We already use a PMS/EHR - will this still help?: Yes. The Digital Index focuses on your end-to-end workflow booking, reminders, intake, comms, security and analytics so you can uncover gaps and quick wins even with an existing system.
Does this handle clinical compliance?: We don’t replace your clinical system or policies. We highlight practical controls MFA, audit, backups, access hygiene that support your obligations and reduce risk.
NHS or private?: Both. Guidance adapts to clinics running private lists, NHS contracts, or mixed models.
Can the team access results?: Yes. On Premium you can invite unlimited team members, view trends and export snapshots.

Start free baseline