UK SME Digital Benchmarks
See how your business compares across five digital pillars. Use the free baseline survey to get your score today, then improve with monthly nudges and quarterly reassessments.
- • Updated quarterly
- • Aggregated & anonymised
- • Built for SMEs
- • Actionable next steps
Overall distribution
Scores are on a 0–100 scale mapped to maturity levels: Foundation, Core, Advanced.
n = 184 organisations (illustrative).
Benchmarks by pillar
Collaboration
Email, documents, chat/meetings, file hygiene, and light automation.
Security
Passwords & MFA, device protection, backups, staff awareness.
Finance & Ops
Digital invoicing & expenses, integrations, process clarity.
Sales & Marketing
Website basics, analytics, CRM hygiene, simple automations.
Skills & Culture
Digital confidence, training cadence, ownership of improvements.
Methodology & notes
Data source
Anonymous responses from SMEs completing the Digital Index survey (10–15 questions).
Scoring
Responses map to maturity levels (Foundation/Core/Advanced). We normalise to 0–100 per pillar and compute an overall score.
Updates
We refresh benchmarks quarterly. Over time, Premium will include filters by company size and sector.
Benchmarks shown are illustrative starter values. As sample sizes grow, these will be replaced by live aggregates.